Customer Support

Abbott Diabetes Care takes customer care seriously.  This is why we offer one place for customers to find detailed product information, warranty registration, important notifications and timely answers to diabetes-and product-related questions.

Online Resources

Contact Customer Service

You can always call our toll-free number for assistance:

  • Product Support
    (888) 522-5226
    7 days a week
    Available 24 hours
  • Reimbursement Hotline
    (866) 246-2683
    Monday through Friday
    9:00a.m.-5:00 p.m., Coast to Coast
  • FreeStyle Navigator® Continuous Glucose Monitoring System Product Support
    (866) 597-5520
    7 days a week
    Available 24 hours
 
Are You a Healthcare Professional? We have a special toll free number just for you:

  • (888) 298-4584
    Monday through Friday
    9:00 a.m. to 5:00 p.m., Coast to Coast

DOC08833-Rev-G 06/08

Have a Question About...

  • Ordering Control Solution
  • Ordering Logbook
  • Website Technical Errors or Questions

 

Contact Us to get the answers you're looking for.

Setting the Time on Your Meter

Having trouble setting the time on your meter? Find step-by-step instructions here.

Learn More